Terms and Conditions

Last Updated: [20 September 2024]

Welcome to Edraak Academy. Please read these terms and conditions carefully before using our website Edraakacademy.com, as they represent a legal agreement between you and the academy.

1. Acceptance of Terms

By using this website, you agree to comply with and be bound by these terms and conditions, along with our privacy policy. If you do not agree to any of these terms, please refrain from using the website.

2. Modifications to Terms

The academy reserves the right to modify these terms at any time. Changes will be posted on the website, and your continued use of the site after any such changes signifies your acceptance of the new terms.

3. Use of the Website

A. You must be of legal age to enter into contracts or have obtained permission from a parent or guardian.

B. You are prohibited from using the site for any illegal or unauthorized purposes.

4. Registration and User Data

A. You may need to create an account to access certain features of the site. You must provide accurate and complete information.

B. You are responsible for maintaining the confidentiality of your account information, including your password, and you agree not to share your account with anyone else.

5. Courses and Payment

A. Detailed information regarding courses, including pricing and content, is available on the website.

B. Payment of the applicable fees is required before the start of any course.

6. Cancellation and Refund Policy

At Edraak Academy, we are committed to providing high-quality courses and services. To ensure a fair experience for all our students, we have established the following refund policy:

  1. Withdrawal Period: Students may withdraw from their course within 14 days of enrollment. To initiate a withdrawal, please contact us at info@edraakacademy.com.
  2. Refund Eligibility: If you withdraw within the 14-day period, you will be eligible for a full refund of the course fees paid.
  3. Post-Withdrawal: After the 14-day period, no refunds will be issued for any course fees.
  4. Processing Time: Refunds will be processed within 3 business days after the withdrawal request has been approved. Please allow additional time for your bank or payment provider to process the refund.
  5. Exceptions:
    • If a course is canceled by the academy, students will receive a full refund, regardless of the enrollment date.
    • Refunds will not be granted for course materials or resources purchased separately.
  6. Communication: To ensure your withdrawal request is handled promptly, please provide your name, course name, and enrollment date when contacting us.
  7. Feedback: We value your feedback. If you decide to withdraw, we would appreciate any comments on how we can improve our courses.

7. Intellectual Property

All content, including text, images, and logos, is protected by intellectual property laws. You are prohibited from copying or distributing any content without the express permission of the academy.

8. Disclaimer

We strive to provide accurate information. However, the academy does not assume any liability for errors or omissions in the information provided.

9. Contact Us

For any questions or complaints regarding these terms, please contact us at info@edraakacademy.com