Privacy Policy

At Rawafed Academy, we are deeply committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how we manage your personal data when you engage with our services, including online training courses, educational consultations, and student support.

1. Data We Collect

We collect personal data to provide and improve our services. This data may include:

Personal Identifiers: Name, email address, phone number, and payment details.
Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and pages visited.
Payment Information: Details necessary to process transactions for our services.
We may also collect any additional information you voluntarily provide when engaging with us, such as inquiries or feedback.

2. How We Use Your Data

Your data is used to:

Provide, personalize, and improve our services.
Process course enrollments, payments, and related transactions.
Communicate with you about updates, promotions, or technical issues.
Comply with legal obligations or respond to lawful requests from regulatory authorities.

We do not sell or rent your personal data to third parties. Data may be shared with trusted partners only for necessary services (such as payment processing) and always under strict confidentiality agreements.

3. Data Protection and Security

We implement a wide range of security measures to safeguard your personal data from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and regular audits. However, no method of online transmission is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections, updates, or deletion of your information.
Object to certain data processing activities, such as direct marketing.

To exercise your rights, please contact us at info@edraakacademy.com. We will handle your request in accordance with applicable laws and regulations.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, understand traffic patterns, and improve our services. You can adjust your cookie settings in your browser at any time, though some features of our site may not function properly without them.

6. Third-Party Links and Services

Our services may contain links to third-party websites or integrate with other services. These external sites are governed by their own privacy practices, and we encourage you to review their policies. We are not responsible for how those third parties handle your data.

7. Data Retention

We retain your personal data for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we will delete or anonymize it in accordance with industry best practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make updates, we will revise the effective date and notify you where applicable.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at info@edraakacademy.com.

Effective Date: 01 September 2024
Last Updated: 20 September 2024